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This Privacy Statement applies to brands.certilogo.com ( the”Website”) and any subscription services provided.

At Certilogo we respect the privacy of individuals and we recognize our responsibilities to ensure appropriate protection and management of the personal information you share with us.  

We mainly use your data to improve the browsing experience by personalizing the Website and to send you information or Certilogo content that we think may be of interest to you.

When you visit our Website and fill out a form, we collect the Personal Information you share with us and store it on an individual basis. We also collect General User Information as you browse the Website.

You have at all times the right to:

  • be informed and understand how your data will be used, secured and managed, and for what purpose.
  • access the personal data we hold about you and understand how we process it.
  • have your data checked for accuracy and updated, and disposed of securely when no longer required.
  • restrict how we process your data or request that we erase it from our records. 
  • withdraw any consent you may have given us previously.

You are also free to review and update your Certilogo account preferences at any time, or to unsubscribe from our communications entirely, with any of the following methods:

  • send us email us at privacy@certilogo.com.
  • submit your request using the Contact Us form in our Website footer.
  • select the option “update email preferences” in the footer of any email we send to you.
  • select the option “unsubscribe” in the footer of any email we send to you.

Any changes we make in these policies will be posted here or sent to the email address we have on file. 

Interested in learning more?  Please read the complete version of our Privacy Policy printed below.



Certilogo S.p.A. having its registered office in Milan (Italy), Via Leopardi, 1, Italy ("Certilogo", "we" or "us"), and contactable by email at privacy@certilogo.com, in its capacity as data controller, intends to provide users (the "Users" or "you") of brands.certilogo.com website ("Website") with information concerning the methods we use to collect and process your personal data on the Website, in accordance with Legislative Decree No. 196/2003 ("Privacy Code") and the European Privacy Regulation No. 679/2016 for personal data protection ("Privacy Regulation").

At Certilogo we are committed to protecting and respecting your privacy and personal data.

This Privacy Policy governs our data collection, processing and usage practices at the website located at brands.certilogo.com. It also describes your choices regarding use, access and updating of your personal information. If you do not agree with the data practices described in this Privacy Policy, you can choose to not use the website or the subscription services.

We periodically update this Privacy Policy. We will post any privacy policy changes on this page and, if the changes are significant, we will provide a more prominent notice by sending you an email notification.

While we will notify you of any material changes to this Privacy Policy, we also encourage you to review this Privacy Policy periodically.

If you have any questions about this Privacy Policy or our treatment of the information you provide to us, please write to us by email at privacy@certilogo.com or by mail at the address above.


When you visit the Website and fill out a form, we collect the following types of personal data:

  1. Personal Information that you knowingly choose to disclose, which is collected on an individual basis, and 
  2. General User Information, which is collected as you browse the Website

Personal Information refers to any information that you voluntarily submit to us and that identifies you personally, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.

General User Information includes navigational Information where such information can directly or indirectly identify an individual. Navigational information refers to information about your computer and your visits to this Website such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed.

You are not required to provide information directly to us in order to view the Website. However, when you use certain Website functions such as if you want to download the Website contents or contact us by clicking one of the links in the "Contact Us" section, we may ask for certain personal information from you for the purpose of providing to you content and/or services that you request.

We may retain a record of users who have used our Website, to respond properly to questions or concerns and for purposes of future communications. We will never and under no circumstances collect information related to your religious beliefs, your sexual orientation, your political views and your financial standing and / or other sensitive data as defined by the Applicable Law.

Use of Cookies and Web Server Logs:

Our Website utilizes the standard technology called "cookies" and Web Server Logs to collect information about how our Website is used. Cookies are a feature of Web browser software that allows Web servers to recognize the computer used to access the Website. Cookies are small pieces of data that are stored by a user's Web browser on the user's hard drive.

If you decline the use of Cookies, your information won’t be tracked when you visit this website. Instead, a single cookie will be used in your browser to remember that your preference are not to be tracked.

We use the following principle types of cookies, which perform different functions:

Essential website cookies: These cookies are strictly necessary to provide you with services available through our Website and any subscription services to use some of its features, such as access to secure areas.

Performance and functionality cookies: These cookies are used to enhance the performance and functionality of our Website and any subscription services but are non-essential to their use. However, without these cookies, certain functionality may become unavailable.

Analytics and customization cookies: These cookies collect information that is used either in aggregate form to help us understand how our Website and any subscription services are being used or how effective our marketing campaigns are, or to help us customise our Websites for you.

Social networking cookies: These cookies are used to enable you to share pages and content that you find interesting on our Website and subscription services through third party social networking and other websites. These cookies may also be used for advertising purposes.

You have the option to disable cookies on your computer and express your choice on the use of cookies, also by way of browser settings, by indicating this in the preferences or options menus in your browser.

The Help section of the toolbar on most browsers, as well as the Preferences section, or Tools section of most browsers, will tell you how to prevent your computer from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies. However, it is possible that some parts of our Website will not operate correctly if you disable cookies. You should consult with your browser's provider/manufacturer if you have any questions regarding disabling cookies.

For additional information regarding the data collected through cookies, please review our Cookie Policy

Information About Children

The Website is not intended for or targeted at children under 16, and we do not knowingly or intentionally collect information about children under 16 If you believe that we have collected information about a child under 16, please contact us at privacy@certilogo.com, so that we may delete the information.


Compliance with Our Privacy Policy

We use the information we collect only in compliance with this Privacy Policy. Customers who subscribe to our any subscription services are obligated through our agreements with them to comply with this Privacy Policy.

We Never Sell Personal Information

We will never sell your Personal Information to any third party.

Use of Personal Information

In addition to the uses identified elsewhere in this Privacy Policy, we may use your Personal Information to:

  1. improve your browsing experience by personalizing the Website and to improve the subscription service;
  2. send information or Certilogo content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business;
  3. promote use of our services to you and share promotional and information content with you in accordance with your communication preferences;
  4. send information to you regarding changes to our Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
  5. meet legal requirements.

We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.

Use of Navigational Information

We use Navigational Information to operate and improve the Website and the any subscription service. We may also use Navigational Information alone or in combination with Personal Information to provide you with personalized information about Certilogo.

Customer Testimonials and Comments

We may post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.

Social Media Features

Our Website includes Social Media Features, such as the Facebook button and the Share This button or interactive mini-programs that run on our sites. These features may collect your IP address, which page you are visiting on our sites, and may set a cookie to enable the feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Website. This Privacy Policy does not apply to these features. Your interactions with these features are governed by the privacy policy and other policies of the companies providing them.

External Websites

Our Website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.


Our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it. However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you.

If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information). Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.


Certilogo may share your personal data for the purposes mentioned in clause 2 above, including:

  1. third-party service providers entrusted with processing activities and duly appointed as data processors, e.g. providers of services instrumental to or supporting the activities performed through the Website;
  2. Certilogo Partners or other companies and people to provide services to visitors to our Website, our customers, and users of any subscription service with whom we may need to share your information to facilitate the sharing of information, products or services. Examples may include removing repetitive information from prospect lists, analyzing data or performing statistical analysis, providing marketing assistance, processing credit card payments, supplementing the information you provide us in order to provide you with better service, and providing customer service or support. In all cases where we share your information with such agents, we explicitly require the agent to acknowledge and adhere to our privacy and customer data handling policies.
  3. if we are acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by Certilogo on the Website and the subscription service. In this event, you will be notified via email and/or a prominent notice on our website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
  4. reserving the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

Certilogo has appointed Hubspot and SalesForce, among others, as data processors for services related to company marketing and sales. A complete list of the data processors we use may be requested to Certilogo at the email address privacy@certilogo.com, as per clause 7 of this Privacy Statement.


Your personal data is processed by electronic and non-electronic means for the time strictly necessary to achieve the objectives for which that information has been collected.

We implement appropriate technical and organizational measures so as to prevent losses and illegal or incorrect use of data, or non-authorized access. We take reasonable steps to maintain the security of the personal data that we collect, including limiting the number of people who have physical access to our database servers, as well as installing electronic security systems that guard against unauthorized access.


Your personally identifiable information may be transferred to companies inside and outside the European Union, in particular to the United States. Certilogo will ensure that such data transfer occurs in compliance with applicable laws and in particular with articles 45 and 46 of the Privacy Regulation.

If you wish receive further information about the safeguards in place and to request a copy of them please contact the following email privacy@certilogo.com.


The User may, at any time and at no charge (a) obtain confirmation as to whether or not personal data concerning the User exist and receive communication of such data; (b) be informed of the source of the personal data, the purposes and methods of the processing, the logic applied to the processing, if the latter is carried out with the help of electronic means; (c) ask for updating, rectification or, where of interest, integration of the data; (d) request the cancellation, anonymization or blocking of data that have been processed unlawfully, as well as object to the processing on legitimate grounds, (e) object, wholly or partly, to the processing of data concerning the User for the purpose of direct marketing carried out through automated methods and/or traditional methods; (f) revoke the consent to the processing of the data at any time; this shall not compromise the legality of the processing in any way based on the consent given before its revocation.

In addition to the rights listed above, you may benefit from the rights pursuant to clause 8 of this Privacy Statement, effective as from 25 May 2018.

How to Access & Control Your Personal Data: Reviewing, Correcting and Removing Your Personal Information

You have the following data protection rights:

    1. You can request access, correction, updates or deletion of your personal information.
    2. You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
    3. If we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
    4. You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.)

Managing Your Account Preferences and Personal Information

You may update your account preferences with us at any time by:

  • sending us email us at privacy@certilogo.com
  • submitting your request through the "Contact Us" section of the Website.
  • selecting the “manage preferences” option located in the footer of any email we send to you
  • selecting the “unsubscribe” option located in the footer of any email we send to you.


From 25 May 2018, the Privacy Regulation will become effective and the following provisions will apply:

A. Retention periods applying to your personal data

We will retain your data only for the period necessary to fulfill the purposes for which the data was collected as outlined in this Privacy Statement. In any case, the following retention periods will apply to the processing of your personal data for the purposes indicated below:

  • for the Mandatory Purposes, for the time of existence of the your account on the Website and the following 10 years;
  • for the Legitimate Interest Purposes under clause 2, letters e) and f), for the period necessary for the performance of the required activities and the following 10 years;
  • for the Legitimate Interest Purposes under clause 2, letter g), up to a period of 12 months from the collection of data or the consent to the performance of such activities, if occurred later;
  • for the Marketing Purposes of
    • clause 2, letter h), point i. up to a period of 24 months from the termination of the account;
    • clause 2, letter h), point ii. up to a period of 24 months from the collection of the data or the consent to the performance of such activities, if occurred later.

At the end of the retention period your personal data will be either cancelled, anonymized or aggregated.

B. Additional Rights

In addition to the rights as indicated in the clause 7 of this Privacy Statement when the  Privacy Regulation will become effective, you will have the right, in any given moment, to:

  1. request Certilogo to limit the processing of your personal data where:
    1. you contest the accuracy of the personal data until we have taken sufficient steps to correct or verify its accuracy;
    2. the processing is unlawful but you do not want us to erase your personal data;
    3. we no longer need your personal data for the purposes of the processing, but you require them for the establishment, exercise or defense of legal claims; or
    4. you have objected to processing justified on legitimate interests, pending verification as to whether Certilogo has compelling legitimate grounds to continue processing.
  2. object to the processing of your personal data;
  3. request the erasure of your personal data without undue delay;
  4. receive an electronic copy of your personal data, if you would like to port your personal data to yourself or a different provider, when we are relying upon your consent or the fact that the processing is necessary for the provision of the Product Authentication Service and the personal data is processed by automatic means; and
  5. lodge a complaint with the relevant data protection supervisory authority.


Certilogo may modify or update this Privacy Statement, also following different interpretations, decisions, opinions and order relating to the Privacy Regulation.

Any changes to this Privacy Statement will be notified in advance and will in any case become effective when we publish the revised Privacy Statement on the Website.

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